Hej IKEA,
I'm Alvin Soto.

I help global organizations simplify complex systems, teams, and technology.

  • 15 years.
  • 150+ countries.
  • Fortune 100 experience.

Now I'd like to join IKEA Costa Rica.

↓  Explore

Applicant name:Alvin Soto

Category:
IT & Cybersecurity
Article number:
AS-2026
Assembly time:
15 years

Applying to IKEA Costa Rica as a Technical Support Specialist on the IT & Cybersecurity team. Fifteen years across operations, infrastructure, cybersecurity, and continuous improvement.

Why IKEA?

IKEA creates simple experiences from complex operations.

That's exactly what I've spent my career doing.

Simplicity

Cut unnecessary complexity.

Accountability

Solve problems to the end.

Continuous improvement

There is always a better way.

Teamwork

Best results are shared.

Proof, Not Promises

Before applying, I tested your own systems, the right way.

Through IKEA's official disclosure program at bugs.ikea.com, I responsibly reported a real security misconfiguration on in-scope IKEA infrastructure.

Authorized

Tested only IKEA's published in-scope assets, under the program's safe-harbor terms.

Found

A storage bucket whose full directory inventory was anonymously listable, across four IKEA franchise markets including Costa Rica.

Disclosed

Reported through the official channel with full evidence. No customer data accessed. Reference #3795680.

Capability with judgment. That is the job.

My Experience in Numbers

Years Experience
Countries Served
Faster Deployments at HPE
Job Success on Upwork

Relevant Experience

2023-Present

Independent

Operational Systems Architect

Top Rated Plus on Upwork: 100% Job Success across 5,000+ hours. Ships AI agent systems, automation pipelines, and web platforms. Led US government modernization programs at Granicus.

2021-2023

Hewlett Packard Enterprise

Global Project Manager

Directed a multi-billion-dollar global portfolio across 150+ countries, with cybersecurity and compliance rollouts that cut deployment timelines 20%.

2019-2021

Hewlett Packard Enterprise

Team Manager

Built and led a 24/7 team of 20, managing delivery across six vendors.

2017-2019

Hewlett Packard Enterprise

Business Analyst

Drove ISO 27001 certification and client transitions for McDonald's (18,000 restaurants), The Home Depot (3,500 stores), and Disney Parks.

2011-2016

DHL / McKesson / Capital One

Early Career

Inbound operations at DHL, IT support at McKesson, and fraud prevention at Capital One.

Technical Capabilities

Operations

  • Cybersecurity
  • ISO 27001
  • IT Operations
  • Service Delivery
  • Vendor Management
  • Process Improvement

Infrastructure

  • Linux & VPS
  • Docker
  • SAP HANA
  • Nutanix
  • SUSE Rancher
  • HPE GreenLake

AI & Automation

  • Claude (Anthropic)
  • OpenAI
  • AI Agent Systems
  • n8n Automation
  • Prompt Engineering
  • LLM Integration

Web & Delivery

  • Next.js & React
  • Node.js
  • Vercel
  • Supabase
  • Remotion
  • Agile Delivery

No skill bars. No stars. No percentages.

Current Technologies

AI Applied to Operations

Automation agents that reduce manual workload across IT and operations.

Process Automation

Workflow design with n8n and custom code to remove friction from daily operations.

Cybersecurity

Hardening, reconnaissance, and responsible disclosure under written scope, alongside ISO 27001 practice.

Linux Infrastructure

VPS, Docker, and CI pipelines that keep production systems reliable around the clock.

What I Would Bring to IKEA

  • Operational Discipline
  • Enterprise Technology Experience
  • Customer-Centric Thinking
  • Bilingual Communication
  • Continuous Improvement Mindset

The Spec Sheet

The complete document, ready to download.

Download CV (PDF)

Interested in learning more?

Let's talk.

Email me
Name
Alvin Soto Ortega
Location
Costa Rica
Languages
English / Spanish
LinkedIn
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